18 Feb
2011
18 Feb
'11
8:58 a.m.
Gavin Hamill wrote : [...]
Is it possible (i.e. has anyone done it and documented it) to populate the CMDB with the results of an automated network scan? [...]
Hi Gavin, I recommend the ITSM manual chapter 1 -> "New OTRS::ITSM 1.1 features" -> "CMDB Import/Export (CSV and API)" at http://doc.otrs.org/itsm/2.0/en/html/ch01.html#id525791 Regards Alexander -- radprax Gesellschaft fuer Medizinische Versorgungszentren mbH | Domicile and Register Court: Wuppertal, HRB 19359 | Bergstr. 7-9, 42105 Wuppertal Management Board: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Phone +49 202 2489 1123, Fax +49 202 2489 941123