Hi , Been using otrs and it is quite impressive. I'm running a Debian (Ubuntu) system , and was wondering what the process is for upgrading to ver 2 , but on the download section I see it still refers to the otrs_2.0.1p01-1.Is this still a beta version? Will there be an actual release of a stable version (for Debian) for upgrading? My question is , can I go ahead and upgrade with the above mentioned package? , and if someone has any tips/pitfalls for upgrading on Debian that would be greaty appreciated :) -- Regards , Danie Theron Systems Administrator Verpakt Management Services email : danie@verpakt.com tel : +2711 6020117 If you dislike change, you're going to dislike being irrelevant even more. Experience is a wonderful thing. It enables you to recognise a mistake when you make it again. ------------------------------------------------------------------------------------------------------------------------------------------ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. ------------------------------------------------------------------------------------------------------------------------------------------