Hi,

Our school district is new to otrs...just getting started and wonder if anyone knows why some queues are in red and some are in blue on the queue view.  Thanks in advance if anyone could respond....it would be much appreciated.
--
Brigitte Calderwood
LESD 79 Technology Support @ Verrado
Telephone: 623.547.1305
calderwood@lesd.k12.az.us




On Friday, April 7, 2006 10:41 AM, KartheeK <kartheekpn@yahoo.co.in> wrote:
>Hello All,
>
>I am happy to share the following:
>I have now been using OTRS for 8 months, our
>installation has about 3,00,000 tickets put in it.
>There are about 3000 tickets created a day by 300
>concurrent users.
>The total size of the database(mysql)is 2GB. At any
>time there are atleast 5000 Open tickets in the
>system.
>The System is working fine without any problems.
>OTRS is amazing!
>Everyone, please share more info about your
>installation.
>
>Thanks & Regards,
>KartheeK
>
>
>
>
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