Thank you Alexander,
Marco Vannini wrote :[...]
I don't know if you have encountered a similar problem but, when I add an account (it could be customer or agent) and then I try to assign groups and at the end and I press submit it does nothing at all, in fact if I reopen the account it does not has the group previuosly selected associated.
Hello Marco,
I couldn't reproduce this with my OTRS 2.4.4 on OpenSuse 11.1 :(
I add an agent and then I can select groups. When I submit and check my work the agent exists and is in the selected groups.
Regards
Alexander
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