Hi Florian, hi Chris, On Thu, Jul 31, 2003 at 05:19:20PM -0400, Chris Salter wrote:
I got this to work for my system by adding this entry to Config.pm:
$Self->{ResponseFormat} = '$Data{"Salutation"}
$Data{"StdResponse"}
$Data{"Signature"}
$Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} ';
Please test it out before you put it into production. I also don't know for sure if it works in all versions of OTRS... I only found it after I'd upgraded our system here to 1.1.3, but I think it worked before that.
Yepp, it will work fine for OTRS 1.0.x and OTRS 1.1.x. .) PS: I'll add it to the doc...
Chris Salter
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972