As far as i recall, the OTRS Windows installer also installs cronw, that can schedule tasks in windows in a cron like way. You can change the schedule in the crontab.txt file in the install directory. You can also install and configure it manually: Download from here: http://sourceforge.net/project/showfiles.php?group_id=87160&package_id=10673 6 <http://sourceforge.net/project/showfiles.php?group_id=87160&package_id=1067 36> I've used the following procedure on a win2k3 server with ActivePerl 5.8 installed: Extract to C:\Apps\CRONw Edit "C:\Apps\CRONw\installer.pl": Change the line: my $command = $PPM.' install -noforce -follow modules\\' . $module . '.ppd'; To: my $command = $PPM.' install modules\\' . $module . '.ppd'; Save and close the file. Open a command prompt and "cd" to "C:\Apps\Cronw" Issue the following commands from the command prompt: "perl installer.pl" "ppm install Text::Glob" "perl cronHelper.pl --install" "net start cron" Of course, the OTRS tasks has to be added manually to the crontab.txt if installing it manually. I have however, later had problems running the postmasterpop3 script from cronw, so i'm just running that as a regular scheduled task. Remaining otrs tasks still uses cronw. -- /Sune