Hi Jason,
it looks like you did not use scripts/DBUpdate-to-2.4*.sql and scripts/
DBUpdate-to-2.4.pl or did you? I guess you did it on a beta package
before? That's fine.
It looks like your new config files got not initialisiert.
Is it working now after executing "bin/otrs.RebuildConfig.pl" (as OTRS
user) or clicking on "SysConfig" in Admin-Area? Is it working now?
Feedback would be fine!
Greetings,
-Martin
On Jul 23, 2009, at 00:52 ,
Hey, hi, All,
Great great stuff. We love it thanks so much.
I just upgraded today to the latest stable release (just released yesterday) on a machine that was very well & I seem to have broken it.
I did a very simple "rpm -Uvvh /tmp/otrs-2.4.1-01.noarch.rpm" command. I reloaded httpd. I started OTRS service. I even reloaded mysql for good measure (eventhough doesn't matter in anyway). And now I getting the site ok. I am logging in OK. But the dashboard will not come up. Let me be a little more specific, the dashboard is there, it does show the top 1/5 of the page, but no panels inside the dashboard show up. It appears I can use my tickets in the system. So, this might mean that only my dashboard is broken for the time being. I was about to totally uninstall it & reinstall it but wanted to see if others had suggestions before doing that. Any suggestions please my good people of OTRS Land.
Thank you very much.
Jason Sjöbeck
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:06 2009
Message: Need Name!
Traceback (17950): Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl ::ROOT ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07 2009
Message: Need Name!
Traceback (17950): Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl ::ROOT ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07 2009
Message: Need Name!
Traceback (17950): Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352 Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl ::ROOT ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31