17 Oct
2006
17 Oct
'06
11:44 a.m.
Hello, I'm in the process of setting up OTRS to have a play with it. I've been following the documentation and reached part 2 of installer.pl. I setup my database (MySQL) on a remote machine, but I did it by manually importing the SQL. Now I need to: 1. Install a system user. I've looked at just adding in a user via phpMyAdmin but I'm not sure if this is a great idea, or what the format is some of the fields is (password for example). 2. Tell installer.pl that part 2 is done and step to the next parts. I've configured Kernel/Config.pm to point at my database and that seems fine. Accessing index.pl everything comes up ok, but obviously I can't log in with no user to use. Tips much appreciated! -- Dominic