Dear All,<br><br>just downloaded <a href="http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.1-01.i386.rpm" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">OTRS 2.2.1 for Fedora Core 4,5,6 RPM</a> - 
12.7 MB to upgrade from 2.1.7<br>on CentOS 5.x<br><br>I made it like 
<br><br>rpm -U <a href="http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.1-01.i386.rpm" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">OTRS 2.2.1.rpm</a><span style="text-decoration: underline;">
<span style="text-decoration: underline;"><br><br>before made backup of /opt/otrs/*.*
<br>and mysql database.<br><br><br></span><span style="text-decoration: underline;"><span style="text-decoration: underline;">Made ...<br><br>[root@XXXX ~]# /etc/init.d/otrs start<br>Starting OTRS..<br>&nbsp;Checking httpd ... done.
<br>&nbsp;Checking MySQL ... done.<br>&nbsp;Checking database connect... It looks Ok! done.<br>&nbsp;Enable /opt/otrs/bin/PostMaster.pl ... done.<br>&nbsp;Checking otrs spool dir...&nbsp; done.<br>&nbsp;Creating cronjobs (source /opt/otrs/var/cron/*) ...
<br>&nbsp;done.<br><br>&nbsp; --&gt;&gt; <a href="http://xxxx/otrs/index.pl" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://XXXX/otrs/index.pl</a> &lt;&lt;--<br>Final start of OTRS.. done<br>[root@XXXX
 ~]#<br><span style="text-decoration: underline;"><br>All looks fine, 
<br>but when log-in went to tickets view,<br>got this error:<br><br></span></span></span></span><h1>Software error:</h1>
<pre>Can&#39;t use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1395.<br></pre>
<p>
For help, please send mail to the webmaster (<a href="mailto:root@localhost" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">root@localhost</a>), giving this error message 
and the time and date of the error.<br><br></p><p>Any ideas how to fix it ?<br><br></p>Vbrgs!