Ho everybody,

OTRS is broken and i have to repair quickly for my user...
and it is very bizarre !

intranet.sales.com is my intranet and otrs was working great on it
Today apache has crash and i repair it but now OTRS do not work and in the error it is about
intranet.marketing.com that is not mine but on my company network.
i do not understand how otrs find this address !

Can anyone halp me ? thanks.
Nicolas

  Error: Host 'intranet.marketing.com' is not allowed to connect to this MySQL server                        
             Comment:             Please contact your admin                  
             Bug Report:                                                                                                                      
             Traceback:             ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 19:20:37 2005

  Message: Host 'intranet.marketing.com' is not allowed to connect to this MySQL server

  Traceback (3516):
   Module: Kernel::System::DB::new (v1.40) Line: 222
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 124
   Module: (eval) (v1.73) Line: 184
   Module: ModPerl::RegistryCooker::run (v1.73) Line: 184
   Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 154
   Module: ModPerl::Registry::handler (v1.99) Line: 16

I launch CheckDB.pl and i have

DBI connect('database=otrs;host=intranet.sales.com;','root',...) failed: Host 'intranet.marketing.com' is not allowed to connect to this MySQL server at /opt/otrs/Kernel/System/DB.pm line 245
ERROR: OTRS-CheckDB-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 20:19:17 2005

 Message: Host 'intranet.marketing.com' is not allowed to connect to this MySQL server

 Traceback (3837):
   Module: Kernel::System::DB::new (v1.40) Line: 222
   Module: ./CheckDB.pl (v1.11) Line: 47

No database connect!


DB.pm line 245 is :

# db connect
    if (!($Self->{dbh} = DBI->connect("$Self->{DSN}", $Self->{USER}, $Self->{PW}, $Self->{'DB::Attribute'}))) {

what can be wrong ? a con file ? i did not find....