Has anyone encountered these errors after installing a package?

 

System configuration:

OTRS 2.4.2 – running mod-perl 2, .set permissions run , all modules accounted after running  ./otrs.CheckModules

Cent OS 5.2

Apache 2

SQL Server 2005 – (Network packets set to 20 megs)

 

This is what is displayed on the webpage when I click on support assessment or package manager now after I installed package file manager

not properly closed tag 'File'

 

 

this is what I get when I try to install another package via the command line tool opm.pl

 

opm.pl -a install -p /opt/packages/Survey-1.1.7.opm

ERROR: OTRS-opm-10 Perl: 5.8.8 OS: linux Time: Wed Jul 29 15:23:36 2009

 

 Message: C-Parser:

no element found at line 42, column 1713, byte 4096 at /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/XML/Parser.pm line 187

!

 

 Traceback (12295):

   Module: Kernel::System::XML::XMLParse (v1.83) Line: 1295

   Module: Kernel::System::Package::PackageParse (v1.103) Line: 1549

   Module: Kernel::System::Package::RepositoryList (v1.103) Line: 170

   Module: Kernel::System::Package::_PackageFileCheck (v1.103) Line: 2075

   Module: Kernel::System::Package::PackageInstall (v1.103) Line: 398

   Module: ./opm.pl (v1.32) Line: 343

 

ERROR: OTRS-opm-10 Perl: 5.8.8 OS: linux Time: Wed Jul 29 15:23:36 2009

 

 Message: XML::Parser produced errors. I use XML::Parser::Lite as fallback!

 

 Traceback (12295):

   Module: Kernel::System::XML::XMLParse (v1.83) Line: 1296

   Module: Kernel::System::Package::PackageParse (v1.103) Line: 1549

   Module: Kernel::System::Package::RepositoryList (v1.103) Line: 170

   Module: Kernel::System::Package::_PackageFileCheck (v1.103) Line: 2075

   Module: Kernel::System::Package::PackageInstall (v1.103) Line: 398

   Module: ./opm.pl (v1.32) Line: 343

 

Anyone have any ideas?

 

Robby Garon

Systems Analyst

Shift Networks