6 Aug
2003
6 Aug
'03
1:45 p.m.
Hi Jorge, agent-login --> tools-icon --> upper screen area = closed tickets or via statistics-icon Guenther Jorge schrieb:
Hi, How can an agent view the list of closed tickets? I have some manager as an agent who want to see as normal agent response to tickets, how fast and how many, but i don´t find how to see that on the agent interface.
Jorge
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs