Re: [otrs] Installation issue, can not login

Hi David, I didn’t face this issue yet, IMO you can do 2 actions: 1.- Use the 'Admin::User::SetPassword’ console command to set a new password. 2.- If possible to reproduce this issue, please file a report in http://bugs.otrs.org/ http://bugs.otrs.org/ including a detailed explanation how to reproduce it. I hope this helps. Regards, Carlos García

El 20/10/2016, a las 1:16 a.m., David Lang escribió:

Hello everyone,

I got a problem with the installation of otrs-5.0.13. It should run on a ubuntu 16.04 server with apache as a webserver and MariaDB as database.

I followed the installation procedure on https://otrs.github.io/doc/manual/admin/stable/en/html/manual-installation-o... until step 9. Unfortunately I’m not able login with the password provided in step 8.

Has anyone encountered that problem before?

If not, has someone an idea what causes the problem?

If asked I will provide additional information about my system.

Kind Regards, David --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs