I gave it root DB access to create the user and the db itself.
On Thu, Jun 27, 2013 at 4:37 PM, Mario Zamora
In Installation page, did you give otrs database user credentials or root database user credentials?
2013/6/27 Ryan Jones
Hey folks, I just ran the windows installer for otrs it was able to connect to my db server just fine and created the table and the user and give me all green after that step of the installation is complete. however on the next page it throws the error in my subject line.. any guidance on this ? Please don't suggest *nix because it's not an option for this installation..
thanks
-- Ryan Jones Net Ops rjones@aereo.com Mobile: 1-347-948-9238 Office: *1-646-843-0365*
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Ryan Jones Net Ops rjones@aereo.com Mobile: 1-347-948-9238 Office: *1-646-843-0365*