RE: [otrs] Auto response PLEASE HELP

17 Oct 2003

      my mistake!

I think it's working now, will have to do some more testing.

Nelson Pereira
www.npereira.com
www.ott-motorcycles.ca
www.lesailerons.net
www.lesharfangsdegatineau.com
...
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of
Robert Kehl
Sent: Friday, October 17, 2003 12:44 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Auto response PLEASE HELP
On Friday, October 17, 2003 4:09 PM
nelson pereira  wrote:
...
$Self->{'SendmailModule'} = 'Kernel::System::Email::Sendmail';
    $Self->{'SendmailModule::CMD'} = '/usr/sbin/sendmail -t -i -f ';
    $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
The above are neither necessary nor useful in your case.
...
$Self->{'SendmailModule::Host'} = 'mail.redcheckhosting.com';
    $Self->{'SendmailModule::Port'} = '25';
    $Self->{'SendmailModule::AuthUser'} =
    'support+redcheckhosting.com';
$Self->{'SendmailModule::AuthPassword'} = 'RedCheck1728';
Hopefully the above is *not* your real password. If so, change it
**NOW** - remember you're posting to a mailing list.
I cannot tell you the vaild username to use mail.redcheckhosting.com,
but that's the issue. You seem to not know really what credentials to
use to authenticate successful with the SMTP server. Check that and
retry, as redcheckhosting.com what your credentials are.
I could think of simply 'support' being a valid username you could try.
But again, ask redcheckhosting.com what the correct credentials are.
hth,
Robert Kehl
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