Hi, we are using OTRS 1.2.3 on Windows
2003 server, every thing seems to be working fine except POP emails, we have
defined a POP3 account from web admin consol i.e. Admin-Area -> POP3
Account, screen shot of my settings is as below
Login: |
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Password: |
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Host: |
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Trusted: |
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Dispatching: |
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Queue: |
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Valid: |
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Comment: |
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Find below the entry in c$\otrs\otrs\var\cron\postmaster_pop3
*/10 * * * * $HOME/bin/PostMasterPOP3.pl >>
/dev/null
I can see the logs in c:\otrs\CRONw\logs\cron.20041027.log
the following entries
********************************************************************************************************************
[10/27/04 18:35:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>
[10/27/04 18:40:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 18:45:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\PendingJobs.pl">
[10/27/04 18:55:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\DeleteSessionIDs.pl" --expired>
[10/27/04 19:00:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 19:20:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 19:35:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>
[10/27/04 19:40:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 19:45:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\PendingJobs.pl">
[10/27/04 20:00:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 20:20:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\GenericAgent.pl">
[10/27/04 20:35:00]:ACT: Executing Command
<"C:\otrs\perl\bin\perl.exe"
"C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>
********************************************************************************************************************
I am not sure why it is not running
postmaster_pop3 cron job and also there is no entry in log file about this. Also
I need if someone tell me how can I POP mails after 1 minute instead of default
10 minutes.
Thanks in Advance.
Asim