Hi, we are using OTRS 1.2.3 on Windows 2003 server, every thing seems to be working fine except POP emails, we have defined a POP3 account from web admin consol i.e. Admin-Area -> POP3 Account, screen shot of my settings is as below

 

Login:

Password:

Host:

Trusted:

Dispatching:

Queue:

Valid:

Comment:

 

Find below the entry in c$\otrs\otrs\var\cron\postmaster_pop3

 

*/10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null

 

I can see the logs in c:\otrs\CRONw\logs\cron.20041027.log the following entries

 

********************************************************************************************************************

[10/27/04 18:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>

[10/27/04 18:40:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 18:45:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\PendingJobs.pl">

[10/27/04 18:55:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\DeleteSessionIDs.pl" --expired>

[10/27/04 19:00:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 19:20:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 19:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>

[10/27/04 19:40:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 19:45:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\PendingJobs.pl">

[10/27/04 20:00:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 20:20:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl">

[10/27/04 20:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout>

********************************************************************************************************************

 

I am not sure why it is not running postmaster_pop3 cron job and also there is no entry in log file about this. Also I need if someone tell me how can I POP mails after 1 minute instead of default 10 minutes.

 

Thanks in Advance.

 

Asim