Hello list! My configuration for the LogModule is here: $Self->{'LogModule'} = 'Kernel::System::Log::File'; $Self->{'LogModule::LogFile'} = '/var/log/otrs.log'; I guess this should be OK, but I don't see anything logged to the /var/log/otrs.log file. Instead, if I leave $Self->{'LogModule'} = 'Kernel::System::Log::SysLog'; I get it logging on /var/log/messages. otrs.log file permissions are as follows: -rw-r--r-- 1 root root 0 2006-07-19 13:24 otrs.log I want it to be logging *only* in /var/log/otrs.log, what am I missing? Thanks, -- ---------------------------------- Boniforti Flavio Provincia del Verbano-Cusio-Ossola Ufficio Informatica Tecnoparco del Lago Maggiore Via dell'Industria, 25 28924 Verbania ----------------------------------