On Thursday, March 18, 2004 3:13 AM
Eddie Urenda
The only thing that occurs to me is that the permissions on the database itself might be wrong. The data is all there, and the update proceeded normally. Any ideas on how to get this one fixed ?
Are you really sure you're working on your PostGreSQL? Is there potentially another MySql installed, now having overtaken the installation someho? I could think of a faulty /etc/sysconfig/otrs pointing towards a MySql now. Recheck your Config.pm to verify your database connection. If you haven't done so: Make a backup of your database. Now.
Nothing in the logs shows up that is useful, as I suspect that this might be all Postgres database table permission related.
As neither the upgrade of OTRS' source code nor the database upgrade script does anything to the permissions, I wouldn't expect this, but nii. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388