
15 Apr
2015
15 Apr
'15
12:15 p.m.
SysConfig Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewMerge On Wed, Apr 15, 2015 at 4:22 AM, Jakub Szczepańczyk < j.szczepanczyk@alfavox.pl> wrote:
Hi there,
when i merge tickets i have predefine message body:
Your email with ticket number
is merged to . How to add more variables to this message like subject:
Your email with ticket number
TICKET_SUBJECT is merged to . -- Jakub Szczepańczyk
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