hi,
I sent a reply, but I think It wasn't clear. I do it again.
At point d of your message ( "d) update all otrs files..." )can I do "rpm -Uvh otrs-1.1.3-01.i386.rpm"
(Redhat 7.3) (directly from Otrs 0.x)?
thanks
Diego Fernández
Servicios Profesionales
http://openware.biz
eMail: dfernandez@openware.biz
Martin Edenhofer
Hi Martin, (I searched the list but i didn't find exactly this) I've installed OTRS 0.5 beta 8 and I want to upgrade to OTRS 1.1.3. Is there any way to upgrade directly from 0.5 beta8 to 1.1.3, without passing through 1.0.1 ? Do you have any script that do this? If not, can you make one?
Yes you can update directly ;), you just need to upgrade the database to 1.0.x and then to 1.1.x. a) backup all b) cat $OTRS_HOME/scripts/DBUpdate-to-1.1.mysql.sql | mysql -p -f -u root otrs c) cat $OTRS_HOME/scripts/DBUpdate-to-1.2.mysql.sql | mysql -p -f -u root otrs d) update all otrs files (incl. config files, they are not compat. with OTRS 0.x) e) add you config settings to the new Kernel/Config.pm
thanks. Diego Fernández Servicios Profesionales http://openware.biz
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