Dear Czakó Krisztián, Thank you, for your quick answer. I know the procedure for activate this functionality. My question is: Is there some kind of implications, activating this flag? For example : When you activate this flag you have to be careful configuring this and those functions... or there are some kind of implications on OTRS Kernel, like... Best Regards, Francisco Henriques Czakó Krisztián wrote:
2005-03-02, sze keltezéssel 11.59-kor Francisco Henriques ezt írta:
Dear Sirs,
I´m just giving the first steps in OTRS.
When i was configuring user client group, the OTRS give me this message:
Sorry, feature not activ!
CustomerGroupSupport needs to be activ in Kernel/Config.pm, read more
about this feature in the documentation. Take care!
I don´t understand why this feature is not active?
Try adding $Self->{CustomerGroupSupport} = 1; to Config.pm