Please help. I have been having many issues with the upgrade from 2.3.4 to 2.4.1. I am following the steps in the UPGRADING file to upgrade OTRS on an openSUSE 10.3 box. I get through the first two steps just fine and then am trying the actual install of the new RPM package. As root I do: rpm -ivh otrs-2.4.1-01.noarch.rpm It returns many file conflicts with the previous package otrs 2.3.3-01. I get for example, warning: [file.dtl] conflicts with [file.dtl] from package otrs 2.3.3-01 on many files. So next I uninstalled OTRS 2.3.4 using YaST and tried again. Now I am getting for example, warning: [file.dtl] created as [file.dtl.rpmnew] on many files. Am I missing a step here? I thought that the install would just work but maybe I need to use a --force argument when running the rpm -ivh? I tried using YaST for the install first but that looked like it wanted to start the install then it would just close the window with no warning. Please help. Craig
~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<