Just to let you guys know, we had a corrupt table in our database, which caused this problem. Rudi ----- Original Message ----- From: Rudi Kramer To: otrs@otrs.org Sent: Friday, March 04, 2005 12:56 PM Subject: [otrs] Tickets not displaying in queview Good Morning Ok, we've narrowed the problem down to Tickets with a ticket_state_id=0 (new)not being displayed in the que or by searching for open tickets. If we use phpmyadmin and change all the ticket_state_id=4 (Open) then the tickets are displayed in the que? We have setup a cronjob which does this but it is only a temporary fix, does anyone know where would start looking for the problem in OTRS? Thanks Rudi ------------------------------------------------------------------------------ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/