17 Jun
2002
17 Jun
'02
8:52 p.m.
On Mon, Jun 17, 2002 at 01:11:14PM +0200, Stefan Schmidt wrote:
- Is it possible to group tickets together, when they are all matching the same problem?
Not ATM, but Martin may correct me. The easiest way to group tickets is to move them to a seperate queue. This has to be done by a real-life person :-(, but it is a safe way to sort them...
Ja, that's right. Tom: If you mean a other scenario, ask (and explain it a little bit more).
Stefan
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- socrate: 10:20pm up 2 days, 22:19, 3 users, load average: 0.24, 0.06, 0.02