
8 Aug
2007
8 Aug
'07
7:36 p.m.
Dan King wrote:
I would like to add the functionality in OTRS that will allow a typed up mesasge to a customer to be saved for review or sending at a later date. Is this functionality in the works?
I don't know, but I would just use a note and call it 'Draft'. Nils Breunese.