23 Nov
2011
23 Nov
'11
1:42 p.m.
Hi Ralf, On 22.11.2011 09:05, Ralf Hildebrandt wrote:
We're using OTRS 3.0.11. We'd like to know if it's possible to make the the salutation gender specific:
I have the same Problem with the chosen language. Our OTRS talks German to an English speaking customer. Salutations are bound to a queue. So if you want to change the salutation you got to create/use another queue. Cheers Jan -- MAX-PLANCK-INSTITUT fuer Radioastronomie Jan Behrend - Rechenzentrum ---------------------------------------- Auf dem Huegel 69, D-53121 Bonn Tel: +49 (228) 525 359, Fax: +49 (228) 525 229 jbehrend@mpifr-bonn.mpg.de http://www.mpifr-bonn.mpg.de