All;

I have a question, hopefully a simple one.  When creating a new ticket, the standard ticket entry form appears.  However, entering a customer does not seem to be a simple process.  We have many different companies (each of which is entered, with a corresponding contact / user entered for each company).  When you click the “customer” link on the ticket page, the list of customers does not appear.  You have to enter a “*” in the search field for it to list all companies.  Is there a way to replace this link with a drop down that will show all companies (let me know what code to edit or add and which file)  and we can choose the contact / company we want to use?  Or simply populate the popup box with all stored companies instead of having to enter a * and press search?

Any advice would be greatly appreciated.

Thanks,

Zach