
30 Jun
2004
30 Jun
'04
4:38 p.m.
I'd like to use OTRS to manage email communication for some of our external email addresses. They are mainly used for situations where the person sending in a request is not a current customer (pre_sales@, product_info@, etc...). I'd like to be able to communicate with these people strictly via email, and not expose the customer.pl interface to them at all. Is there a module that auto-magically registers new users that email into the system? Thanks -Mark