Hi All,

 

When I want to reply to a ticket I'm getting message:
 
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue May 27 16:01:37 2008



Message: SMTP authentication failed! Enable debug for more info!



Traceback (1348): 

   Module: Kernel::System::Email::SMTP::Send (v1.14) Line: 77

   Module: Kernel::System::Email::Send (v1.31.2.2) Line: 498

   Module: Kernel::System::Ticket::Article::ArticleSend (v1.147.2.2) Line: 1610

   Module: Kernel::Modules::AgentTicketCompose::Run (v1.30.2.3) Line: 374

   Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670

   Module: ModPerl::ROOT::ModPerl::Registry::D_3a_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47

   Module: (eval) (v1.81) Line: 203

   Module: ModPerl::RegistryCooker::run (v1.81) Line: 203

   Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169

   Module: ModPerl::Registry::handler (v1.99) Line: 30
 
The username and password are correct - How can I enable this so called "debug" ?
 

Any help would be appreaciated

 

Thanks

N Ramesh

 

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