Sounds like a major change to the source code!<br>
<br>
You&#39;d better contact <a href="http://otrs.com">otrs.com</a> ;)<br>
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Leonardo Certuche<br><a href="http://www.itconsultores.com.co">www.itconsultores.com.co</a><br><br><div class="gmail_quote">On 27 April 2010 10:00, Raul Lopez <span dir="ltr">&lt;<a href="mailto:ravel20@hotmail.com">ravel20@hotmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> I already seen that before but I want to add MORE freetext than the 16 defaults fields. In other words, I need 32 freetext fields and I want to know how to do it. I know that OTRS was not designed for this situation but in my implementation is necessary. Thanks a lot for any idea! </blockquote>

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