Hi Peter,

Didn't find any way to edit ticket data (it is named article it seems under OTRS) once it has been added to the ticket. It would be useful sometimes :)

Laurent Minost


Le mardi 28 août 2007 à 16:48 +0200, Peter Hoogkamer a écrit : 
Hello,

Is it possible to edit a ticket after it has been sent. So I make a
ticket and place it in a queue. After that I would like to edit the
content of the ticket. Say the text within this ticket. Is this
possible or should I make a new note within the ticket?

Peter
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