Hi, All. I'm testing OTRS4 on AWS instance with Amazon Linux 2015.09. DB(MySQL) and perl modules has successfully installed. But, Web server(Apache) doesn't run well. Apache's error logs are below.
[Sat Oct 17 14:00:59.452039 2015] [perl:error] [pid 32749] Cannot find current script '/opt/' at /usr/share/perl5/FindBin.pm line 166.\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 166.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 30.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 30.\nCompilation failed in require at (eval 7) line 2.\n\t...propagated at /usr/share/perl5/base.pm line 84.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 69.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 69.\nCompilation failed in require at (eval 2) line 1.\n [Sat Oct 17 14:00:59.452069 2015] [perl:error] [pid 32749] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server ip-172-31-40-255.us-west-2.compute.internal:0, exiting...
This messages seems like this one. http://bugs.otrs.org/show_bug.cgi?id=8533 Then, I commented out lines uses/depends on FindBin function in "Kernel/Config/Defaults.pm", and modified to full-path, as same as original ones. So, Apache runs successfully, but get Internal Server Error in "installer.pl ". Following messages are This one.
[Sat Oct 17 14:30:05.092246 2015] [suexec:notice] [pid 642] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec) [Sat Oct 17 14:30:05.835751 2015] [auth_digest:notice] [pid 643] AH01757: generating secret for digest authentication ... [Sat Oct 17 14:30:05.836437 2015] [lbmethod_heartbeat:notice] [pid 643] AH02282: No slotmem from mod_heartmonitor [Sat Oct 17 14:30:05.839621 2015] [mpm_prefork:notice] [pid 643] AH00163: Apache/2.4.16 (Amazon) mod_perl/2.0.7 Perl/v5.16.3 configured -- resuming normal operations [Sat Oct 17 14:30:05.839640 2015] [core:notice] [pid 643] AH00094: Command line: '/usr/sbin//opt/' [Sat Oct 17 14:30:16.905579 2015] [:error] [pid 646] Cannot find current script '/opt/' at /usr/share/perl5/FindBin.pm line 166.\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 166.\nCompilation failed in require at /opt/otrs/bin/cgi-bin/installer.pl line 26.\nBEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/ installer.pl line 26.\n
Maybe, when I modify to avoid FindBin function like "Kernel/Config/Defaults.pm" makes good. But impact range is too large(over 80 files must be modify). Do you have any idea? Regards, Hisatoshi Onishi E-Mail: hisatoshi.onishi@gmail.com