David Holder wrote :
I've just upgraded from 2.4.6 to 2.4.7 and have encountered a couple of issues, although this may be due to the upgraded support assessment plugin
1: My Apache DBI::config is now coming up as critical, even though it's configured in the correct config file, and was working in 2.4.6 2: I get the following errors appearing in my log : Sat Feb 13 16:55:36 2010 error OTRS-CGI-10 The checks of Kernel::System::Support::Cron returned no data!
Running on the latest fedora core.
Any ideas anyone? have restarted the services after the upgrade.
Hello David, I can confirm problem 2, but not problem 1. I use OTRS 2.4.6 installed from source. When I update the _working_ support module from 1.0.95 to 1.0.96 I get the same error like you, otrs.log : [Sun Feb 14 17:15:38 2010][Notice][Kernel::System::Support::AdminChecksGet] AdminChecksGet start [Sun Feb 14 17:15:38 2010][Error][Kernel::System::Support::AdminChecksGet][163] The checks of Kernel::System::Support::Cron returned no data! [Sun Feb 14 17:15:39 2010][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication with wrong Pw!!! (REMOTE_ADDR: x.x.x.x) [Sun Feb 14 17:15:41 2010][Notice][Kernel::System::Support::AdminChecksGet] AdminChecksGet end The error is reproducible, I think it's a bug in support 1.0.96. Please create a bug report and post the id or wait for me doing so within the next days. At the moment I'm still analyzing this. Additionally I got the following cron job error, but only once in 3 tries : Can't find string terminator "'" anywhere before EOF at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 4212. Compilation failed in require at /opt/otrs/Kernel/Config/Defaults.pm line 2331. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de