Hello Maurice,<br><br>Could you please share with us the backup script you&#39;re using?<br><br>Thanks!<br><br clear="all">Leonardo Certuche<br><a href="http://www.itconsultores.com.co">www.itconsultores.com.co</a><br><br>

<br><div class="gmail_quote">On 21 April 2010 16:42, Maurice James <span dir="ltr">&lt;<a href="mailto:midnightsteel@msn.com">midnightsteel@msn.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">











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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Its set, but why is OTRS back up throwing that error?</span></p><div class="im">

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><img src="cid:image001.jpg@01CAE17A.0BC092B0" alt="MCITP(rgb)_1084_1085" height="60" width="263"></span></p>

<p class="MsoNormal"><b><span style="font-size: 13.5pt; color: rgb(31, 73, 125);"><img src="cid:image002.jpg@01CAE17A.0BC092B0" alt="https://exams.giac.org/images/logos/giac_silver_small.gif" height="75" width="75"> </span></b><b><span style="font-size: 8pt; color: black;">GIAC
Security Leadership Certification (GSLC)</span></b><b><span style="font-size: 13.5pt; color: black;"></span></b></p>

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

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<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:otrs-bounces@otrs.org" target="_blank">otrs-bounces@otrs.org</a> [mailto:<a href="mailto:otrs-bounces@otrs.org" target="_blank">otrs-bounces@otrs.org</a>] <b>On Behalf Of </b>Marco
Vannini<br>
<b>Sent:</b> Wednesday, April 21, 2010 2:15 AM<br>
<b>To:</b> User questions and discussions about OTRS.<br>
<b>Subject:</b> Re: [otrs] Back Error</span></p>

</div><div class="im">

<p class="MsoNormal"> </p>

<p class="MsoNormal" style="margin-bottom: 12pt;">&gt; I have my max allowed
packet size set to 1BG</p>

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<p class="MsoNormal">You should have it in my.cnf [mysqldump] section too (and
rebember to restart mysql if you make some change to cnf file).</p>

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<p class="MsoNormal"> </p>

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<p class="MsoNormal"> </p>

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