Hi,

Another OTRS newbie looking for some advice.

I'm evaluating OTRS on Windows for our tech support desk.

Our support mail account is POP3S/IMAP on a remotely hosted exchange server and I understand that PostMasterMailAccount.pl will enable the use of this feature.

The question is once installed, the otrs.CheckModules script lists several packages that I cannot find using PPM (PERL newbie as well).

Has anyone got this working using the Windows OTRS version, or can anyone guide me through how to send/receive email using POP3/IMAP.

Thanks in advance

Ian Wells