3 Jan
2012
3 Jan
'12
10:15 p.m.
On Sun, 1 Jan 2012, Ugo Bellavance wrote:
On 2011-12-29 17:56, Eternity wrote:
Hi!
I have disabled the quote sign ">" in OTRS:
SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose
What version are you using? I think that in 3.x you don't need quotes.
I am using 3.0.11. I am not in the need of quotes, but it's handy against customers in long conversations. On the other hand, I don't need them when sending mails from OTRS against automated robot systems. Chris