Any thoughts guys?
//M
On Thursday, August 11, 2011, Muhammad El-Sergani <msergani@gmail.com> wrote:
> OTRS DB.
>
> Thanks and Best Regards,
> Muhammad El-Sergani.
>
>
> On Thu, Aug 11, 2011 at 3:16 PM, Ugo Bellavance <ugob@lubik.ca> wrote:
>>
>> Le 2011-08-11 09:05, Muhammad El-Sergani a écrit :
>>>
>>> Dear list,
>>>
>>> I'm wondering if anyone can help with the following:
>>> When creating a new email ticket, and selecting Address Book, we
>>> populate the TO's and CC's, but strangely, only the email is taken and
>>> put into the fields, customer names are not taken as well.
>>>
>>> Can anyone help please?
>>
>> Where do you store your customer information? LDAP? OTRS database?
>>
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--
Thanks and Best Regards,
Muhammad El-Sergani.