Yep I think I'm going to try the tertiary domain. I'll report back as
soon as I get some results.
-----Original Message-----
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Sent: Tuesday, February 10, 2009 6:00 AM
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Subject: otrs Digest, Vol 5, Issue 26
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Today's Topics:
1. Re: R: Latching onto Exchange (LQ Marshall)
----------------------------------------------------------------------
Message: 1
Date: Tue, 10 Feb 2009 06:22:17 -0500
From: "LQ Marshall"
Subject: Re: [otrs] R: Latching onto Exchange
To: "'User questions and discussions about OTRS.'"
Message-ID: <003a01c98b71$d4d194c0$1412050a@QNAL001>
Content-Type: text/plain; charset="us-ascii"
Other very viable option, as posted earlier in this thread, is to run
OTRS
on a tertiary domain.
LQ
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
CARNINO Daniele (FIAT ITEM)
Sent: Tuesday, February 10, 2009 5:29 AM
To: 'User questions and discussions about OTRS.'
Subject: [otrs] R: Latching onto Exchange
Don't waste time considering this option.
Seriously.
I've had the same problem this summer, and I have tried to implement
Openchange protocol.
I have succeeded in connecting to mailboxes and in downloading messages
on
a local mailbox.
I've also piped the mails collected through Postmaster script onto OTRS.
I did a LOT of work but the issues remains simply too much to use this
solution in a production environment.
So definitely go and ask to enable POP3 or IMAP on per-mailbox basis:
this
is the only reliable way, now.
If you really need it, your mail admins should (and could) do this.
Period.
Ciao, d.
