hi to all,<br><br>i am new to Otrs , using Otrs 2.2 on a Debian system,<br>my auto response to customer working fine, <br>but i want to send him the Username &amp; Password along with URL(customer.pl)<br>so that customer can check the status of ticket.<br>
<br>how should i pass these fields to customer in auto response.<br>Plz  help.<br>thanks<br clear="all"><br>-- <br>regards:<br>Amanpreet Singh<br><br>