Recursion on notification seems to indicate something is calling something that calls this .... there's a loop on a ticket event.

On Fri, Oct 18, 2013 at 12:14 PM, Carlos Andrés Gallego Arboleda <carlos.gallego@itconsultores.com.co> wrote:

Hi everyone, 

I have a problem whit OTRS 3.2.10 and otrs 3.2.11

The system hang the memory of the server, and the log of apache show this errors. 

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::Run" at /opt/otrs//Kernel/System/EventHandler.pm line 253.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::EventHandler::EventHandler" at /opt/otrs//Kernel/System/Ticket/Article.pm line 341.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::Run" at /opt/otrs//Kernel/System/EventHandler.pm line 253.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::_SendNotificationToRecipients" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 238.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::_SendNotification" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 515.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Article::ArticleSend" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 855.

[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Article::ArticleCreate" at /opt/otrs//Kernel/System/Ticket/Article.pm line 2057.

Any Idea?

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