Hi,

On 08.05.2010, at 16:59, <abrenes@spcinternacional.com> <abrenes@spcinternacional.com> wrote:

I need to know: 
  How to do a query to the table that manage the tickets under "Junk" and
"Raw" and delete all the tickets in there.
I will appreciate all the help.

you should use the Generic Agent for such tasks.

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project