
Good Afternoon I am runnng OTRS 1.3.2 on a fedora core 2 box. We recently ran out of hard drive space and our php database crashed. Now when I try to view certain pages I get the following error message: Software error: Got no ArticleID! at ../..//Kernel/Output/HTML/ArticleCheckPGP.pm line 32.For help, please send mail to the webmaster (webmaster@pc.com), giving this error message and the time and date of the error. The following appears in the system log: Mon Jun 20 13:56:36 2005 error OTRS-CGI-10 No article found for TicketID 65975! Mon Jun 20 13:56:04 2005 error OTRS-CGI-10 No article found for TicketID 65988! Mon Jun 20 13:54:03 2005 error OTRS-CGI-10 No article found for TicketID 65988! Mon Jun 20 13:52:01 2005 error OTRS-CGI-10 No article found for TicketID 65988! Mon Jun 20 13:51:34 2005 error OTRS-CGI-10 No article found for TicketID 65975! I searched for the tickets in phpmyadmin and i found the tickets but no information was caputred and when I try to view the tickets in articles there is nothing. I thought that by deleting the tickets out of the tickets queue the problem would be resolved but it still exists. I have spoken to the administrator of the box but he has no idea on how we can fix the problem. Any ideas? Thanks Rudi