Re: [otrs] general email woes

OK, I just got it to work thusly : Go to /otrs/index.pl?Action=AdminQueue set "Customer State Notify:" to "Yes" But this will of course notify of any state change, which may not be what I want. But it is a good start for now. If anyone knows of a way to only send email to the originator when the ticket is closed, please let me know. -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"