
Hi Bert, On Fri, Sep 20, 2002 at 11:01:45AM +0200, bert preiss wrote:
thanks for your answer. I checked the Postmaster.pl, piping an email through and there was an error message: "Can´t locate object method "new" via package "MIME::Parser" (perhaps you forgot to load "MIME::Parser"?) at /opt/OpenTRS/bin/..//Kernel/System/EmailParser.pm line 107, <STDIN> line 30." and the email did not show up in the system.
I guess that´s a perl problem, and since I´m not a perl expert yet, could you please help.
Exact! :) MIME::Parser is a perl module fom CPAN. OTRS is using this kind of modules for the email parsing. Install perl-MIME-Base64, perl-MailTools, perl-MIME-Lite and perl-MIME-tools RPMs packages from your distribution (serie perl) and the PostMaster.pl should work.
thank you very much nice day:-)
You too. :)
bert
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:15am up 6 days, 3:52, 5 users, load average: 0.07, 0.03, 0.00