Re: [otrs] faq list?

Hi Mario, On Mon, Jul 14, 2003 at 05:01:50PM +0200, TWC|Mario Peschel wrote:

i found a faq-table in the OTRS-mysql database. i would love a feature to create one ore two small faq lists with OTRS. my agents get a lot of questions with the same content. so an faq list directly in OTRS would be very cool.

I also do love to see a faq-list/tool in OTRS. :) -=> So we are working on it. If we are fast, you will have it in OTRS 1.2.

mario

-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --