Hi Luca
This change Works thanks
My question is resolved.
Bye
Cordialmente
Carlos Andrés Gallego
Técnico Mesa de Ayuda
EMTELCO S.A.
Tel: 389 70 61 - 389 70 00 Ext 14215
Cra 43A # 25 A 69
E-mail: cgallegoa@emtelco.com.co mailto:cgallegoa@emtelco.com.co
Medellín - Colombia
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De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Gatti Luca
Enviado el: Martes, 23 de Febrero de 2010 04:53 a.m.
Para: User questions and discussions about OTRS.
Asunto: [otrs] R: Change Age in Ticket view
Hi Carlos.
I modified CustomerStatusView.dtl: inside dtl:block:record comment out
$QData{"Age","20"}</td>
and insert
| $TimeLong{"$Data{"Created"}"}</td>
Bye
Luca
Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Carlos Andres Gallego
Inviato: venerdì 19 febbraio 2010 21:22
A: User questions and discussions about OTRS.
Oggetto: [otrs] Change Age in Ticket view
Hi
It's posible change the Age in the CustomerTicketOverView, I like to see the creation time in this view.
Anyone can help me.
Thanks.
Cordialmente
Carlos Andrés Gallego
Analista Mesa de Ayuda
EMTELCO S.A.
Tel: 389 70 61 - 389 70 00 Ext 14215
Cra 43A # 25 A 69
E-mail: cgallegoa@emtelco.com.co BLOCKED::mailto:cgallegoa@emtelco.com.co
Medellín - Colombia
________________________________
Luca Gatti
ICT System Administrator
LGatti@bindagroup.com
tel +39 02 39245.380
fax +39 02 39245.200
Via Montefeltro, 4 - 20156 Milano - Italy
bindagroup.com
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