Hi Justin,
Ticket::Frontend::AgentTicketCompose###DynamicField should hold the fields
you want in "Replies".
.
You might want to take a look at
http://forums.otterhub.org/viewtopic.php?f=60&t=24116 and adjust for change
on StateID.
On Fri, Jul 25, 2014 at 4:53 PM, Justin Cole
I would like to enter several dynamic fields to use as problem resolution categories on ticket close. Generally, when closing a ticket, we actually reply to it with an email instead of actually using the “close” interface. This leaves me with a question of where I should add the dynamic fields in Frontend::Agent::Ticket::. Can someone point me in the right direction? Thanks!
Justin Cole ECHO Labs LLC
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