Thanks Wayne

It’s Works.

Regards,

Joaquim

 

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Em nome de Wayne Fallows
Enviada: quinta-feira, 13 de Agosto de 2009 0:19
Para: User questions and discussions about OTRS.
Assunto: Re: [otrs] fetch packages via proxy

 

Good day Joaquim,

 

Yes, I have retrieved the messages via a proxy server, there are is one setting you need to change.

 

From the admin sysconfig select Core::Package::Proxy this has the default value of http://proxy.sn.no:8001/ and is not active.

 

Activate the setting and enter you proxy server details, if you need a user name and password use the details below

 

http://username:password@proxyserver.net:port/

Thanks

Wayne

 


From: Joaquim Azevedo <jazevedo@arsalgarve.min-saude.pt>
To: "otrs@otrs.org" <otrs@otrs.org>
Sent: Thursday, 13 August, 2009 7:34:23 AM
Subject: [otrs] fetch packages via proxy

Hi!

My OTRS server (debian) is behind proxy. Can I fetch packages via proxy? How to configure the proxy?

 

Thanks,

Regards,

Joaquim

 

 


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