Re: [otrs] File Creation

Hello, update Kernel::System::Article like said in http://lists.otrs.org/pipermail/otrs/2002-August/000170.html The te umask is correct, and the write permissions are set. Christoph Bastian Hoyer schrieb:

On Tue, 10 Sep 2002 15:30:48 +0200 (DFT) "Heimo T." wrote:

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Hi Martin!

----- Original von: Martin Edenhofer :

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It sounds like a file permission problem.

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Try to use "/opt/OpenTRS/bin/SetPermissions.sh /opt/OpenTRS otrs wwwrun" and it should work. If not, send us more details:

YES! The "SetPermissions.sh" command helps.

Thank you very much Heimo :-)

sorry i didn't followed the whole thread but even with the SetPermission.sh script i had some problems... when the webserver or the email script created new directories the other thing couldn't create new files in it.

i solved it changing the webserver user to otrs cause it's only an intranet server :)

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