Dear All

 

Can you help me, my otrs get wrong date and time

Here the case..

When I try create new ticket from agen dashboard, then check in ticket information in status view it get date 06 October and time 08.30, meanwhile the time when I create new ticket is 05 October 18.52.

But when I create new ticket from customer portal the ticket information is correct

I try to trobleshoot but if date on agen dashboard is correct then date from customer portal is wrong.

 

Is there any idea ? how to solve this problem?

 

Thank You


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